Sell your broken iPhone.
As long as it switches on, we buy it. Smashed glass over a good LCD is Picture fine and usually keeps most of the working price; a bad or replacement screen is Picture faulty. Each model page shows the exact figures. Tested by us, price locked for 10 days, paid within 48 hours, Monday to Friday.
Price my broken iPhone
Which grade is yours?
Works fineNo cracks, everything works, battery 80% or above.Full price
Picture fineLCD is good. Front or back glass can be smashed. Face ID, a camera, sound or a button can be broken.Most of the price
Picture faultyBad LCD, or an aftermarket screen. The same faults are allowed.Less, but still real moneyIt has to switch on, charge, and work. Under 80% battery is priced as Picture fine.
A broken iPhone is not scrap and it is not worth nothing. It is worth a share of what the same phone pays working, and that share is a great deal bigger than most people expect. Here is the whole list, 32 models, measured off the prices we actually pay rather than described.
The thing we did not expect
The obvious theory is that the screen decides it. A cheap LCD is cheap to replace, so a cracked LCD phone ought to keep most of its value, and a 120 Hz panel is dear, so a broken one of those ought to keep least. We checked that against the list. It is not true. Panel type predicts nothing useful at all.
Across the 32 iPhones we buy and can price broken, the ones worth under £50 working keep about 41 per cent of that price with the picture gone, and the ones worth £120 or more keep about 57 per cent. It is the value of the phone that decides it, not the kind of screen in it.
The reason is arithmetic rather than sentiment. Fitting a display, testing a phone, erasing it and getting it back out of the door costs about the same whether the phone underneath is worth thirty pounds or six hundred. On a cheap phone those fixed costs are most of the value, so the damage eats it. On a dear one they are a small share, and what survives a fall, the board, the cameras, the battery, the chassis, is worth real money on its own. Past about £120 the share stops improving, because the phone is already holding most of what it can hold.
The middle of the list keeps 58 per cent. The 6 models under £50 working average 41 per cent, the 7 between that and £120 average 46 per cent, and the 19 at £120 or more average 57 per cent. Every figure on this page is worked out at build time from the same price list the quote comes from, so none of it can drift away from what we pay.
Every model, by what it keeps
Each figure is what a phone with the picture gone pays as a share of the same phone working, at that model's smallest size. Follow a name for that model's own page, with all three prices, every capacity and the known fault on it.
Picture fine or Picture faulty: which one is yours
Picture fine means the picture is perfect. The glass over the display can be in pieces and it still counts: a drop very often breaks the cover glass and leaves the panel underneath working, and that is the common case. Picture faulty means the picture itself is affected, so lines, blots, patches that do not respond to touch, a colour cast, a black screen, or a replacement panel somebody has already fitted.
Either grade can have other faults on top: a camera that has stopped working, a bent frame, broken back glass, no sound, Face ID that has given up, buttons that stick. It has to switch on, charge and work. None of those faults move you down a grade on their own and none of them is deducted separately later. If you genuinely cannot tell which of the two you have, pick the lower one. A phone that turns out better than described is upgraded at the bench, and that is a much better letter to receive than the other one.
Models we buy that are not on the list above
We buy these and we will pay for a broken one. They have no page of their own here for one of two reasons, and both are worth saying plainly rather than leaving as a gap. Either nobody has confirmed the phone's specification, so a page about it would be this template with the numbers changed, or a broken one pays less than £5 and a page announcing that figure would be worse than no page. The price is still real, and it is on the model's own page.
Questions people ask
What counts as broken?
Anything that is not perfect. Cracked front glass, cracked back glass, a display with lines or blots on it, a camera that has stopped working, Face ID that gave up, no sound, buttons that stick. Picture fine and Picture faulty both take those faults, and the only thing they separate is whether the picture on the front is still good. It has to switch on, charge, and work.
Is a broken iPhone worth more than the scrap sites say?
On the evidence of our own price list, yes, and the gap is widest on the phones worth the most. A site that treats every crack as a write off is pricing the phone as though the board, the cameras, the battery and the chassis went in the fall with the screen. They did not, and somebody is going to sell those parts. The only question is whether any of that money reaches you.
Do I have to repair it first?
No, and please do not. A third party repair can lower what we pay rather than raise it, because a replacement screen puts the phone in Picture faulty and a poorly fitted one is a job we have to redo. Send it as it is.
How do I erase a phone I cannot see the screen of?
From any other device, sign in at icloud.com, open Find My, and remove the phone from your account. That is the part that matters, because a device still tied to somebody else cannot be resold. Every phone we buy is erased to recognised standards and the record is kept.
The screen is black. Is it still worth anything?
Yes, as long as the phone still turns on: you hear it, feel it buzz, or it shows up when you plug it into a computer. It is Picture faulty, the lower grade, because a phone that shows no picture cannot be shown to have a good one. The board, the cameras, the housing and the battery are all still wanted, and that is what the figure pays for. A phone that will not turn on at all is one we cannot buy, because we cannot test it or erase your data from it.
The back glass is broken as well. Does that change anything?
No. Picture fine and Picture faulty both take any amount of cracking and these faults on top of the screen: broken back glass, a bent frame, a camera that has stopped working, buttons that do not work, Face ID or sound that has failed. It has to switch on and charge. The only thing the two grades separate is whether the picture on the front is good or gone.
How do I post a broken iPhone safely?
The free pack has what you need and the label is tracked and insured to the value of the quote. Put some tape across a badly cracked front so nothing comes loose in transit, and otherwise send it exactly as it is. A battery swollen enough to push the screen out of the frame is the one exception: do not post that and do not charge it, take it to a recycling centre that accepts lithium batteries in person.
What if you disagree with the grade I picked?
We tell you why, in writing, with the revised offer beside the original, and you decide. If you would rather not go ahead we post the phone back to you free. Nobody here is allowed to quietly pay less than the number you were shown.
What if the price changes after I post it?
The price you are shown is locked for ten days from the order, so posting it promptly is all that is asked. If the phone does not match the grade you picked we write to you with the revised offer beside the original and you decide. Say no and it comes back to you free.
Not an iPhone? What we can and cannot do with a broken phone. Working after all? Every model and every price.
